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Team Assist
Continue to generate exceptional customer experience and outcomes when you need them most.
Our team assist solution is designed to provide quality customer support when you need it most. We are able to rapidly extend your team with dedicated and trained professionals as and when you need them.
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We are here to meet your requirements, and you can always rely on the following:
Customer queries & calls managed within SLA
Onshore local representatives
Omni-channel engagement experience
Customer satisfaction surveys and feedback
Regular reporting and service review
Knowledge maintained and shared
CX trained representatives
Business hours or 24/7 options
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